Finale awarded Capterra “Most Recommended’ Badge

We are happy to announce Finale Inventory has been awarded a Capterra 2017 recommendation badge, based on reviews from Inventory Management software users.

There are several hundred products listed in the Inventory Management category, and Capterra has vetted over 200,000 vetted user reviews spanning across software categories.  As a result, we are are proud to named one of the few to receive this badge.

The scoring methodology used by the Capterra team can be found here.

Thank you to everyone who has provided a testimonial on Capterra.  We appreciate your support.  Your testimonial allows to us continue to grow and hire a larger staff to allow us to continue to add new features and better serve our customers.

If are interested in providing us a testimonial on Capterra, you can do so here.  We appreciate your assistance and thank you in advance.

 

Tracking numbers now sync from ShipStation

In addition to tracking the inventory from the shipments, we are happy to announce that Finale now has the ability to also sync down the shipment tracking numbers from the ShipStation integration.

The setting is turned off by default; the selling can be turned in the “ShipStation: Pull sales to Finale” configuration.

More information on the ShipStation inventory management solution can be found here.

 

WiFi Sync now 10x FASTER!

 

We are excited to announce our engineers have increased the WiFi sync speeds of the wireless barcode scanner by 10X!

No scanner software update is required.  The improved speeds should be immediatley noticeable the next time the scanner transmits or receives data.  Please note that the speed improvements only apply to WiFi syncing and not syncing via USB.

If your scanner is not currently syncing via WiFi, directions on configuring WiFi sync on the scanner can be found here.  Please contact us if you need any assistance.  We’re happy to help.

International FBA Support now Available

We proud to announce Finale now has international support for Amazon FBA in Canada, UK, Germany, Spain, France, and Italy.  If you leverage FBA in these international markets, Finale allows a centralized view of your stock in the FBA locations as well as your own warehouse(s).

Please tuned for continued FBA enhancements in the coming months.  We have received many feature requests in this area so this will be an area of focus as we continue to improve the software.  If you haven’t given feedback and would like to provide with your FBA requests, please contact us at [email protected] to schedule a short call.

More information on the Amazon FBA inventory management solution can be found here.

Introducing ‘Rapid Order Packing’ Barcode Scanning

We are excited to introduce the “rapid order” packing capability using the mobile handheld barcode scanners.  This new capability allow more flexibility on how customers want to leverage the barcode scanner to fulfill orders.

The two available packing options on the scanner are:

  1. Item By Item – All items on the order must be scanned
  2. Rapid Order Pack – Scan packed orders

The item by item method forces the warehouse worker to scan each item in the order, and the scanner will give an audio and video confirmation when the order is correctly packed.  The advantage of method is increased packing accuracy, but the disadvantage is the fulfillment time to pack each order will take longer since the warehouse workers need to scan each item to complete packing the order.

This packing method may be more suitable for companies that have many skus, skus that hard to distinguish from each other, and/or high ticket items.

The NEW “rapid order” method allow users to quickly visually confirm the contents of the packed orders and then scan the order number has been packed. The advantage is the the “rapid order” packing is the required time to pack an order is significantly decreased as the scanning of each item is no longer required.

This packing method may be more suitable for companies with a high volume of orders, but very few skus.

Please watch this tutorial video to learn more about which packing option may be more viable with your customer.

If you need assistance, we would be happy to review your application and provide the advantages and disadvantages of each option.  Please contact us at [email protected] to schedule a  consultation.

Introducing the NEW ‘Quick Stock Change’ Screen

Following the launch of the ‘Quick Stock Transfer’ screen, we have introduced the new ‘Quick Stock Change’ screen as part of our continued efforts to make the software more intuitive and easy to understand.

The “Quick Stock Change” operation allows you to make quick stock adjustments to your inventory by adding or subtracting quantities.

NEW Quick Store Change Screen

Most of our multi-channel ecommerce customers do not use the Packing or Lot ID field for their operations.  However, if you do need to leverage either the Packing or Lot ID field to better keep track of your products, please confirm the settings from Applications Settings >> Products.

Lot ID and Packing Preferences

After you select the preferences, you should be able to see the “Lot ID” and “Packing” field in the interface (as highlighted in the screenshot below).

 

Packing and Lot ID input fields

For the short term, we have maintained both versions to allow customer to use the new screen and provide feedback to ensure we have not missed any critical use cases.

For customers interested to continue to use the old ‘Quick Stock Change’ screen, the older screen can be accessed by clicking on the blue link as highlighted in the screenshot below.  The old quick stock transfer screen will continue to be available only for a limited time

If you have comments about the feature, please send any feedback to [email protected]

*NEW* Sync Finale Orders to ShipStation

As one of the most requested features of all time (we’re not kidding!), we are excited and proud to announce that Finale orders can now be synced automatically to ShipStation for shipping and fulfilment.

Simply create the order in Finale and then select it as an order you want synced within Finale.   Finale will sync automatically sync the order to ShipStation within five minutes.

Once in ShipStation, the order behaves no differently than an order that was synced to ShipStation from other online channels such as Shopify or Amazon.

This capability is ideal for multi-channel retailers who primarily sell online marketplaces and their own web store, but occasionally need the ability to create a bulk or wholesales order in Finale.

Finale’s ability to associate unique price tiers for wholesale customers ensures Finale will correctly populate the item prices based on the customer group.

Click here to see a tutorial video.

More information on how to properly configure this feature can be found here.

Introducing the New Quick Stock Transfer Screen

As part of our mission to continue to make the software more intuitive and easy to understand, we have introduced the new ‘Quick Stock Transfer’ screen.

Additionally, we have added additional functionality to a USB or Bluetooth scanner to scan a UPC code, Finale shortcode, or other product look-up to quickly enter a product in the in the “Select product to transfer” field.

NEW Quick Stock Transfer Screen

We have maintained  both versions to allow customer to use the new screen and provide feedback to ensure we have not missed any critical use cases.

For customers interested using the old  ’Quick Stock Transfer’ screen, the old screen can be accessed by clicking on the blue link as highlighted in the screenshot below.

The old quick stock transfer screen will continue to be available for a limited time

If you have comments about the feature, please send any feedback to [email protected]

 

 

Introducing new Help Center

We have introduced a new Help Center where you can quickly find valuable information at your fingertips.  Many articles have been added to quickly find answers to commonly asked questions.

Answers can be found using the Search box or navigating through the topics below.  We will continue to add additional articles in the coming months.  Additionally, there are also handy links to the quick start guide, video tutorials, and blog as all three are great source of information.

In the event you do need to reach us, we have introduce a ticketing system to allow us to better serve our customers.

The Help center can be accessed through the ‘Help’ link located in the header of the application.  If you do not see it, you may need to refresh your browser to ensure the browser downloads the latest home screen revisions from the server.

Additionally, you may consider adding a bookmark to the Help Center.
The link is https://support.finaleinventory.com/hc/en-us.

 

 

New fields available for purchase orders and sales orders

We have added three additional optional fields – source, requested shipping, and fulfillment –  for purchase orders and sales orders.

The ‘source’ field represents the source of the order (e.g. email, fax, online, etc).
The ‘requested shipping’ field is the type of the shipping (e.g. standard, overnight, 2-day, etc) requested by the customer.
The ‘fulfillment’ field represent how the order will be fulfilled (e.g. UPS, FedEx, Freight) based on the requested shipping.

Additionally, additional options for source, requested shipping, or fulfilment field can be change under Applications Settings >> Purchasing or Applications Settings >> Selling.

All three fields are also available in reports.  Please contact [email protected] if you require report modifications.