Introducing the New Quick Stock Transfer Screen

As part of our mission to continue to make the software more intuitive and easy to understand, we have introduced the new ‘Quick Stock Transfer’ screen.

The old quick stock transfer screen will continue to be available for a limited time.  We have introduced both versions to allow customer to use the new screen and provide feedback to ensure we have not missed any critical use cases.

NEW Quick Stock Transfer Screen

For customers interested in using the new ‘Quick Stock Transfer’ screen, the new screen can be accessed by clicking on the blue link as highlighted in the screenshot below.

If you have comments about the feature, please send any feedback to



Introducing new Help Center

We have introduced a new Help Center where you can quickly find valuable information at your fingertips.  Many articles have been added to quickly find answers to commonly asked questions.

Answers can be found using the Search box or navigating through the topics below.  We will continue to add additional articles in the coming months.  Additionally, there are also handy links to the quick start guide, video tutorials, and blog as all three are great source of information.

In the event you do need to reach us, we have introduce a ticketing system to allow us to better serve our customers.

The Help center can be accessed through the ‘Help’ link located in the header of the application.  If you do not see it, you may need to refresh your browser to ensure the browser downloads the latest home screen revisions from the server.

Additionally, you may consider adding a bookmark to the Help Center.
The link is



New fields available for purchase orders and sales orders

We have added three additional optional fields – source, requested shipping, and fulfillment –  for purchase orders and sales orders.

The ‘source’ field represents the source of the order (e.g. email, fax, online, etc).
The ‘requested shipping’ field is the type of the shipping (e.g. standard, overnight, 2-day, etc) requested by the customer.
The ‘fulfillment’ field represent how the order will be fulfilled (e.g. UPS, FedEx, Freight) based on the requested shipping.

Additionally, additional options for source, requested shipping, or fulfilment field can be change under Applications Settings >> Purchasing or Applications Settings >> Selling.

All three fields are also available in reports.  Please contact if you require report modifications.


Pushing fulfillment latency (DispatchTimeMax) to eBay listings

In addition to updated stock qtys, Finale can now also update fulfilment latency for eBay marketplace listings for advanced eBay sellers.

DispatchTimeMax is the max number of days in which the item will be dispatched or mailed to the customer. Specifying 0 means that the item is mailed to the customer as soon as the order is received.    In this case, the seller’s shipping commitment depends on the order cut off time set in the seller’s user preferences which defaults to 2:00 PM local time on most sites.

This time does not include the shipping time (the carrier’s transit time).

The authorized shipping times for Ebay are the following ones: 0, 1, 2, 3, 4, 5, 10, 15, or 20.

More information to setting up this capability up can found here.


Sears Integration is now Available

We are been continuing to expand our integrations for our multi-channel sellers and are excited to announce Finale now has support for Sears.  Some multi-channel seller look beyond eBay and Amazon and have found Sears as a viable option to increase their selling channels and generate incremental sales.

Sophisticated sellers know that it is too risky to rely on a few selling channels.  If your online store doesn’t work out or you are unable to sell on a certain marketplace, you need to have other channels that are still selling your products. Multiple sales channels can translate to multiple streams of revenue.  Additionally, Sears offers businesses a unique way for customers to access their goods as buyers can purchase items from any Sears store kiosk.

With Finale, you can use the Sears inventory management software to manage all of your sales channels from a single.  Adding Sears to Finale is simply as (1) entering your Sears API credentials to connect Finale to your Sears account and (2) telling Finale which products you want Finale to update.

More information on the Sears inventory management solution can be found here

Auto Update Stock Levels to Etsy Variation SKUs

Etsy recently addressed one of the most requested features from their customer base and introduced the option to add a Stock Keeping Unit (SKU) to each listing or individual variation to make it easier to keep track of your items.

Etsy SKU Variations

Based on numerous requests from our Etsy customers, we are excited to announce we have improved our Etsy inventory management solution.  Finale now is capable to update stock qtys to the Etsy variations sku to mitigate overselling. Any quantity changes resulting from a stock operation (e.g. positive adjustments from a PO shipment or a negative adjustment to a sales shipment) will be updated to Etsy within five minutes.

More information on the Etsy inventory management solution be found here.

WiFi Syncing Available for Mobile Barcode Scanners

We are excited to announce WiFi syncing is now available for mobile barcode scanning solution.  Our comprehensive out-of-the-box barcode solution is designed to increase warehouse productivity and inventory count accuracy is more convenient and efficient with WiFi syncing. With WiFi, you can quickly sync the barcode scanning operations from the scanner’s memory to Finale instead of docking the scanner to the USB cable.

Since each barcode user need to login to the barcode scanner, every barcode operation is now tagged with the user providing you complete visibility and accountability.

WiFi Sync

For current barcode customers, below are details instructions how to get started:

1. QUIT the Finale Data Collector software.

Do not use the X in the upper right corner.  From the Main Menu, use More, More, More, QUIT!

2. Connecting your Barcode Scanner to your WiFi network.  Here are videos on how to connect your scanner to WiFi:

For a GREEN screen Windows 6.1 or earlier, click here.
or for a BLUE screen Windows 6.5, click here.

*If you are unable to connect the scanner to WiFi because of an error message stating the Adapter is not available, follow this step to fix the WiFi Radio not being available.

From the scanner’s Windows Start menu, Go to Settings, System, Remove Programs. You may see a file/program listed in the realm of “disable radios”   Remove that program.

Perform a Hard Boot on the scanner by pressing and holding the  ”W” key AND the “C” key AND while holding those two keys down press the Red Power key.  The scanner will reboot.

Then repeat step 2 above to connect your scanner to WiFi.

IF you are unsuccessful in connecting your Scanner to your WiFi network, Contact your network system’s Administrator for assistance or contact the company you purchased the scanner from.

Do not call Finale Inventory, we do not support troubleshooting your wireless network or hardware problems.

3. Update the software on the scanner to the latest release from Finale Inventory

Dock scanner to PC.  From Finale Inventory Home screen, choose Barcode scanning, Connect to docked mobile scanner, then click on the Green Button to connect to the scanner. Do not sync the scanner.  Click on link in upper right of screen that says Update scanner software

4. *** IMPORTANT *** Setting update: If you use Shipstation or Shipping Easy and you use the mobile barcode scanner to PICK and PACK the orders, you MUST make a setting change on this new WiFi Sync version of the software.

Go to Settings from the Main Menu of Finale Data collector.

Go to Setting # 47. Sync sale as: Shipped and Change it to Packed, and click done.

5. Undock scanner, and run the new software version.

It will have a  #1 Sync as the first option on the Main Menu.

Enter your account name.  Your account name is in between the slashes on your Finale Inventory Log in URL  For example if your web browser URL for your account is enter the account name in lowercase with no spaces when the scanner asks you for your account name.

Enter your username and password you log into Finale Inventory with on the web.

* Once you have successfully connected over WiFi with your account, the scanner will cache the account name and username for 24 hours.  You will have to type your password in again if the scanner loses connection or power.

You will only have to dock the scanner to your PC from now on to update the software, charge the scanner,  or if your wifi does not work or you do not have a wifi connection available.

NOTE: You do NOT use the 1. Sync to sync via the DOCK, you use the Barcode scanning, Connect to docked mobile scanning, Connection button in your browser.

If the warehouse does not have WiFi or the WiFi is spotty, data can still transfer by docking the scanning and syncing via USB.

Please contact us at if you have any questions.

New Import for Product Supplier Fields

We have released a new import allowing you import supplier properties such as supplier qty and supplier lead times that is SIGNIFICANTLY faster than the product import.

We recommend using this import instead of the normal product import if you are importing thousands of supplier properties.

The  import can be found
Import / Export >> Import to batch update product supplier fields integration now available


Since launching in late July, 2015, jet has become a major player in the ecommerce space. Jet has been gaining popularity and momentum ever since. Just a year after launching, surpassed 4,000,000 customers and a strategic acquisition shortly followed.  Walmart bought the innovative marketplace rough a year later, and jet has maintained a distinct marketplace to provide a unique and differentiated customer experience with curated assortment.

To grow their product offering, jet has continued to increase the number of third-party retailers selling on the platform.   To support our multi-channel eCommerce sellers, Finale is excited to announce our integration with jet.  The jet inventory management solution keeps accurate stock counts and improves your operations by (1) updating the selling channels to prevent overselling and (2) providing notifications when certain products are running low and need to get reordered.

More information on the jet inventory management integration can be found here.

Pushing fulfillment latency (handling time) to Amazon listings

In addition to updated stock qtys, Finale can now also update fulfilment latency for Amazon listings.

Fulfillment latency is an Amazon configuration to mark an item as requiring additional lead time to ship. The default value on Amazon is one to two business days, and if you do not need to change the fulfillment latency for Amazon, there is no additional steps required.

If your merchant-fulfilled Amazon listings require custom fulfillment latency settings (e.g. you sell customized products that require a longer lead time), you can configure these settings in Finale.

If it is set on a specific product, it will be updated with the regular inventory update feed. For example, when set to 5 days, it will appear on Amazon with a message like: ”Processing takes an additional 4 to 5 days for orders from this seller.”

It can accept any integer value between 1 and 30. The next time an Amazon inventory update is sent, the value will be updated automatically since it gets included in the inventory feed.

To set-up fulfillment latency for Amazon listings, please visit this page.