Importing products from an integration

Finale has the ability to automatically create products after connecting to an integration (e.g. marketplace, shopping cart, shipping, or POS software). Products can be added directly from the interface or through a spreadsheet import, but this method may be a more efficient method to initially load your products in Finale after to connect.  Additionally, Finale can be configured to continue to create new products as new SKUs are created from the marketplace or shopping cart.

Importing products from an integration

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Video Transcription

Hi. This is Fred with Finale Inventory. Today, we’re gonna talk about how to Importing products from an integration. So we’re gonna start by opening up Finale, and we’re gonna go to our View Products. So we’re gonna choose here, View Products. And then we’re gonna choose Import From Integration. For this example, we’re gonna use Amazon. So let’s choose Amazon, Connect. Now, we’re gonna need to put in the credentials. So you can follow these steps to get your credentials. I have them pasted off to the side. And then you’re gonna choose Verify and Continue. Here, we can click Start Import. Now, it’s worth noting that it will take a few minutes if you have a large number of products. So let’s click Start Import, and now you can see it was successful. Once Finale is done with the import, you’ll get an email to whatever email address you have on file, and then it’ll appear in the Product screen.

While we’re waiting for that, we can go to the Integrations tab. You can see here, now that I’m on the Integrations page, it shows the import products, it’s set to Manual, and it shows the feed status is “In Progress.” When it says, “Will try again in 30 seconds,” that just means Finale is processing all the information that it’s downloading from Amazon. Now, while we’re waiting, we can talk about the product details that it does pull down. Finale is gonna import the product SKU, which we call the “product ID.” It’s gonna import the product name, which Finale calls the “description,” the item price which is the selling cost. We’re also gonna pull down the image. And if it’s Amazon, we’re gonna pull down details such as the ASIN and the UPC. If it’s a different marketplace, then we’ll pull down the UPC.

Now, in the Integrations page, it’ll also show you updates as its creating products. If you’re curious to see how it’s going, you can go to the Actions drop-down menu and choose View Status Log. So you see how we can’t click it? You might need to pause live status updates to be able to jump into the status log. Once you’re here, you can see all the products as they’re being created. Now, Finale does have multiple modes for the import products. We have Disabled, which means it doesn’t run, Manual, which means it only runs when you use the Actions drop-down menu, and click Run Task Now, and then we have Automatic. When it’s set to Automatic, every single night, Finale will run your full catalog and will update any changes you’ve made on the marketplace, and change them on Finale. So if you change the description on, say, Amazon or WooCommerce, that night, Finale will update the description name in Finale.

So once you see the green status that says, “OK,” that means the task has completed successfully. To view the products, all we need to do is go to Inventory and either Stock or Products. And you can see here, it lists all the products that imported. If you’d like to connect another store, all you would need to do is go to Integrations, Add New Integration, and then follow the steps for import products on that integration. If you have any problems on importing products from an integration, feel free to reach out to us at [email protected] Thank you.