Ask Kenna

Kingston, Ontario, Canada

Ask Kenna is a team of former Shopify experts focused on thoughtful, sustainable growth. They help merchants simplify and scale through clear strategy, accessible design, and craftsmanship rooted in genuine care.

Primary Industries

Shopify DTC

Ask Kenna helps DTC brands, both large and small, like family-owned and operated Dave’s in New York.

Shopify B2B & Wholesale

Ask Kenna specializes in Shopify B2B features and custom integrations tailored to wholesale business models.

Offered Services

Shopify Upgrades & Legacy Migrations

Shopify is constantly releasing new features, which can be overwhelming for merchants. Ask Kenna keeps on top of all the new feature releases (check out our blog!) and will collaborate with you to create a strategic approach for implementing upgrades. Some examples include:

Migrating from Scripts to Functions
Upgrading to Online Store 2.0
Upgrading Thank You & Order Status pages with Checkout Extensibility

Design & Development

The key to ecommerce success lies in a well-designed and seamlessly functioning store. Ask Kenna will craft a bespoke experience that will elevate your brand, enhance user experience, and drive conversions. Whether you’re starting from scratch or revamping an existing store, our team can create responsive and user-friendly designs. These designs will delight your customers from the moment they hit the home page.

Platform Migration

Switch seamlessly from Magento, WordPress, or other ecommerce platforms to Shopify or Shopify Plus. Ask Kenna will create a custom migration plan that includes data migration, front-end development, SEO preservation, and more. We can even help train your staff on the Shopify admin and POS!

Fractional Ecommerce Management & CTO

This service is a flexible and tailored solution for merchants who need support managing their ecommerce business. We’ll collaborate to customize a scope of work that aligns with your unique business needs, to get you the help you need without the commitment of hiring a dedicated employee. This service is particularly beneficial if you are uncertain about future workloads; you can purchase the hours you need now and easily extend or renew as required.

We perform a full tech stack audit to look for opportunities to streamline, optimize processes, and, as a result, save time and money. In conjunction with evaluating your current setup/architecture, we also offer solutioning to get you set up with the right integrations to maximize growth and operations. We make integrations work together like Lego vs Jenga.

Storefront Audits & Optimization

Expert-level ecommerce audits to ensure effective, efficient, and beautiful shopping experiences that convert into sales for your customers. Ask Kenna will go through your site and identify and redesign sections critical to conversion, or audit your entire customer journey from navigation to cart! You will receive findings, a prioritized plan, and they will implement changes to enhance your conversion rate.

Getting Started

Services à la carte starting at $900.

Learn More About Ask Kenna

Testimonial

After over two years of delays, false starts, and frustration trying to launch our website, we were honestly at our breaking point. Then we found Kenna and the team. Then everything changed. From the very beginning, communication was seamless. They took the time to understand our brand, our goals, and our pain points. As a small family business, we really appreciated their hands-on approach and genuine care. They may be a small team, but they’re a mighty one, just like us. They stepped in, took control in the best way possible, and delivered exactly what we needed. It finally feels like we have a site that reflects who we are. Working with them was truly magic.

Down Decor