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Originally published on December 8, 2021 Last updated on March 6, 2026

Obsolete Inventory & Management | Finale Inventory

For companies of all sizes, an important part of the business is ensuring that you do not have too little of an item or service to fulfill customers’ wants, but not so much that you don’t sell enough of your products. Understocking and overstocking can harm a company monetarily and can harm its reputation if […]
aisle of a warehouse with boxes on the shelves

For companies of all sizes, an important part of the business is ensuring that you do not have too little of an item or service to fulfill customers’ wants, but not so much that you don’t sell enough of your products. Understocking and overstocking can harm a company monetarily and can harm its reputation if there are constant issues with a company’s inventory.

While understocking minimizes a company’s profit, overstocking can harm a company even more. Overstocking is a problem because it often creates obsolete inventory that companies cannot sell at full value or cannot sell at all. 

What Is Obsolete Inventory?

Obsolete inventory, also called dead or excess inventory, refers to inventory a company still has after they should have sold it. This means that a product has reached the end of its product life cycle without being purchased or used by consumers. Obsolete inventory consists of items that a company owns but has not recently sold and does not expect to sell in the future. 

Many factors can contribute to inventory becoming obsolete. This includes inaccurate conjectures of consumer demands, low-quality production or marketing, fast-paced industry advancements and outdated or inadequate inventory systems.

More specifically, when companies overestimate how many consumers will purchase a product, they often overstock the item, and customers do not purchase the product as quickly or as frequently as the company projected. 

Similarly, low-quality production of a product may also affect the number of obsolete inventory because if a highly anticipated item does not meet the standards of early buyers, fewer people will consume the product than what companies expected. If companies overstock an item in a fast-paced industry that quickly advances and expands, new versions of old products can become available more quickly than the old ones sold.

What defines an outdated or inadequate inventory system varies between companies because a company with greater stock and higher demands may need a more advanced system than a smaller retailer with little inventory. Although some companies may use less advanced systems, the more business a company does, the less likely cheap or basic systems will work effectively. These factors all can contribute to the accumulation of obsolete inventory and can hurt their revenue. 

Understanding Obsolete Inventory Management

Inventory management requires a person within the company to be in charge of overseeing the ordering, storing and selling of the company’s inventory. Related to this is obsolete inventory management, which is the process of tracking any excess products that the company cannot sell and reporting those losses. 

The key to understanding obsolete inventory management is understanding and meeting the demands of your customers. Ideally, your company should manage your inventory both online and in person. Specifically, while warehouses and storerooms hold your items physically, you should also have a digital system that files your inventory. 

An easy way to help track and manage this is through cloud-based inventory systems with high-volume applications that can efficiently and accurately track inventory. Having an online system that updates in real-time can help you better gauge the demands of your customers. With the proper data and applications, you can decrease your obsolete inventory, essentially increasing income. 

Inventory Management

Inventory management is a necessary part of business, and you should not solely rely on digital software to track your inventory. Instead, you need to assess the needs of your company and utilize customizable software so that you can tailor it to your needs. Work with your software instead of counting on it to do the work for you. Take advantage of the different features your inventory management software offers to maximize your experience while minimizing obsolete inventory. 

Not only do you have to work with your system, but you also need to analyze the data the system helps to provide. The analytics of your software should allow you to identify trends in sales, helping you achieve a new understanding of your customers, what they purchase and how they do so. Search for any patterns in the data and adjust your sales tactics and inventory to reflect the analytics.

For example, if you work for a retail company that has a physical store and an online presence of sales, use your inventory management system to see where your customers purchase things from most often. If you see high amounts of sales for one item and overstock of another, you can identify the things people are more likely to buy and focus your resources on those products rather than the ones that are likely to turn into obsolete inventory. 

Inventory management is important not only for tracking sales, but it is a necessary part of keeping track of products and detecting stock discrepancies. Because most cloud-based software updates in real-time and works on multiple devices and not just on a singular position of sales system, managers can see who completed tasks and when. This eliminates any confusion about missing stock. 

Because working with inventory management systems gives you data about your sales and products, it also gives you the tools to better understand your management skills by evaluating productivity and concerns in staffing. 

Why Does Obsolete Inventory Matter?

Studies show that the average company has between 20 and 30 percent obsolete inventory at any given time. This matters because it costs your company a lot of money, and obsolete inventory creates waste in the disposal of unusable or unsellable products. So, not only do you have to account for the monetary loss of products that you invested too much into, but you also have to properly dispose of any remaining product at the end of its shelf life. 

When a product is becoming obsolete, there are two accounting processes that companies must use to track the value of their inventory. An inventory write-down occurs when the market value of your inventory drops below its initial price range. To handle this, you can either markdown your product or write it off completely. An inventory write-off happens when you formally acknowledge that part of your inventory no longer has value. Both write-downs and write-offs reduce the net income of the company. 

According to the U.S. Census Bureau, the inventory/sales ratio at the end of June 2021 was 1.25, meaning that for every $1 in sales, the company has $1.25 of inventory. This is problematic for both small and large companies because the money already invested then becomes a financial loss for them. Too many financial losses can add up and put the company at risk of debt and closures.

How to Identify Obsolete Inventory

Although the shelf life of inventory differs based on what type of company you have, there are two key terms leading up to obsolete inventory that can help you identify future obsolete inventory. Slow-moving inventory includes products that are not selling quickly and have been in storage or warehouses for a certain period. Excess inventory refers to inventory not yet sold and past its expected sell point. 

Identify Obsolete Inventory

The best way to identify obsolete inventory is to recognize slow-moving and excess inventory before they become obsolete. This allows you to prepare ahead of time and come up with a plan to help move along sales of the product. This can include mark-downs and clearances or focusing a marketing campaign on that product to draw attention to it.

Track Past Sales Records 

Another way to make sure you can recognize obsolete inventory is to diligently track past sales records. Specifically, using digital inventory management systems allows you to organize financial statements, including write-downs and write-offs. Knowing the company’s history of sales and overstock can help you understand business trends and product movement patterns. 

Identify Usage Patterns 

You can also identify obsolete inventory by the stock you have on hand and usage patterns. You can calculate months on hand by dividing monthly usage from the amount of stock. This equates to the ratio of the average number of months inventory stays in stockrooms or warehouses. You can adjust this ratio with outside factors that may affect the product’s sales, including season, location and past sales history. 

Calculate Inventory Turnover Ratio

Additionally, you can calculate your inventory turnover ratio to see how quickly the product leaves stockrooms or warehouses. You can get the inventory turnover rate by dividing sales of a product by average inventory to get an idea of the time it takes for you to sell products to customers. 

Calculate Days to Convert Inventory to Sales

Calculating the number of days it will take for the company to convert inventory to sales is another way to identify obsolete inventory. You can find the number of days by dividing average inventory by the cost or sales, then multiplying this number by the number of days in a sales period. If the result of this equation is a low number, that means that your company more quickly turns inventory to sales. 

If the result is higher, this indicates that the product may not be selling well. This means that if you have a high number of days of outstanding inventory, it is more likely that your stock will become obsolete. 

Consider Holding Cost 

Another factor to consider when gauging the probability of inventory becoming obsolete is the holding cost of the product. This means that you should think about whether you are spending money on warehouse or storage room space to house these items that are not selling. If you are, you not only are losing the investments you made on purchasing the stock, but you are also spending money to house these products. 

On the other hand, if you are not spending money on storing your obsolete inventory, it may take up space you could use for other, more profitable inventory ventures. 

Consider

After performing these calculations and understanding the money put into a product versus the money you receive for the sale of the product, you can see where you make a profit and where you are not making financial gains. Inventory planning and managing are difficult tasks that take business operators a lot of experience to perfect. 

It is important to understand that financial losses are not necessarily your fault if you follow the trends of past sales. To combat this, however, as the world changes and purchasing habits evolve, you need to adapt to these changes.

Seeing your company and product from the perspective of the consumer is a good step in understanding how to stock your inventory. When you combine the inside information you have about company sales with the outside view of your company and how to make the product desirable for consumers, you will be able to increase attention toward your inventory before it becomes obsolete. 

How to Avoid Obsolete Inventory

Being able to identify slow-moving and excess inventory and knowing the sales trends of your products before they become obsolete can help you save your company from the financial burden of obsolete inventory. 

For example, if the shelf life of a product is one year and you still have a lot of that product left after four months, you can classify that as slow-moving inventory. If after another four months you still have that inventory on hand, you can consider it to be excess. After the one-year shelf life of the product ends, then that inventory is obsolete. 

Once you categorize the inventory as slow-moving, you now know that you should pay attention to the sales of that product and employ strategies to attract consumers to it. If the item still is not sold and it becomes excess inventory, amp up your approach to selling this product and push consumers toward it. If you hold on to this inventory until it is obsolete, you will have to just accept your losses and analyze your data to improve the sales of the rest of your inventory. 

To avoid obsolete inventory, you must use this data to understand how much of a product to stock and when to stock it. Staff needs to know when they need to order an item to avoid under or overstocking. You can use inventory management software to trigger alerts about when a high-sale item’s stock runs low. 

Although there is a lot of uncertainty in the economy and the complete sales of all items are not guaranteed, understanding your data analysis, business history and customer demands makes it easier for you to predict your inventory needs. Analyzing your company’s data and working with digital inventory management systems adds ease to your inventory management and better prepares your company to avoid obsolete inventory.

Find the Inventory Management Product For You at Finale Inventory

Overall, inventory management is an important yet difficult part of keeping a business profitable. All industries, and even different companies within the same industry, have different strategies to avoid excess obsolete inventory. Regardless of the type of company, there is customizable software that will work for you. 

At Finale Inventory we are a fast-paced and adaptable inventory management system that collaborates with companies to help meet their specific inventory management needs. This software can help a growing company keep pace with their inventory needs based on their sales. We work for a variety of industries and companies, helping both multi-channel e-commerce businesses and warehouse supply businesses keep track of their inventory and sales. 

You can sign up for a free 14-day trial today where we offer free training to assist with the onboarding process and show you how to use the process. By the end of your trial, you should see if we fulfill your needs, and you can then sign up for a paid membership.

“The core of maturity, that I see, is starting with a unified view of inventory. I’ve got to be able to accurately represent what do I have, make sure that I know where it’s located so I can get it to my customers quickly.”

— Troy Graham, Descartes

What is the first thing I should fix if I want to scale operations?

Start with a unified view of inventory. The core of maturity starts with being able to accurately represent what you do have and make sure that you know where it’s located to get it to customers quickly. Without a unified view across your warehouses, 3PLs, and vendors, you cannot make the best decisions because you don’t have the best information at hand.

With Inventory Visibility, Businesses Can Make Smarter Allocation Decisions

Once inventory is centralized, businesses can move from reactive updates to intentional allocation. They can decide how much inventory to expose to each channel, when to use buffers, which marketplaces need extra protection, and how seasonality or campaign performance influence availability.

Once I know what inventory I have, how should I decide where to make it available?

Inventory allocation should reflect where orders are coming from, where marketing is working, and which channels carry the most risk. Once you know what you have and where it is located, you can think more strategically using centralized inventory to make prioritization happen automatically. One fertilizer company lost a little over 5,000 orders in one weekend because someone manually uploaded the wrong available inventory to Amazon.

Better Inventory Data Improves Planning, Purchasing, and Growth Bets

Better visibility turns inventory data into a planning tool. With insight into sales velocity, inventory levels, vendors, and channel performance, businesses can make more informed replenishment decisions, avoid overbuying, and test new product lines or vendor-supplied inventory without taking on unnecessary risk.

“You have to have unified inventory to know how to price your products just at that basic level. I can’t price my products if I don’t know the true cost to get it.”

— Mike Bernico, Flxpoint

How does better inventory data help me make smarter buying decisions?

It lets you measure whether your plan is working before you commit more capital. A key question becomes: “Did my plan work? Am I overleveraged in one place or another?” Centralized systems can also help businesses test new product lines or vendor relationships by looking at sales velocity by channel, allowing them to take risks in a calculated and measured way.

Intelligent Order Routing Turns Inventory Complexity Into Automation

Once inventory and supplier data are reliable, businesses can automate fulfillment decisions. Orders can be routed based on cost, speed, margin, location, warehouse priority, vendor fallback, split-shipment rules, or customer expectations. This helps hybrid fulfillment scale because every order does not need a manual review.

How do I decide the best way to fulfill each order?

There is no single answer, which is why order routing needs to account for the context of each order. Intelligent order routing is not just sending an order to someone who has stock; it is taking each and every order and treating it like its own unique use case. Depending on the order, the business may prioritize speed, margin, an internal warehouse, vendor fallback, or preventing split shipments.

Supplier Inventory Sync Extends Inventory Beyond the Four Walls

For hybrid fulfillment to work, supplier inventory needs to become part of the operating model. Supplier sync does not always require advanced technology; it can happen through automated files, FTP, email, APIs, EDI, or ecommerce storefront integrations. The key is replacing manual updates with automated, reliable supplier data.

Can supplier inventory really be treated like part of my own inventory?

Yes, but the goal is not necessarily to force every supplier into a complex integration. Real-time supplier sync can be defined as any way to get an automated update from a supplier, such as Google Sheets, email, FTP, API, EDI, or ecommerce storefront connections. The key is that accurate supplier stock is foundational. If you don’t have an accurate view of what is in stock with your suppliers, you cannot tell your sales channel accurately what’s available.

Exception-Based Workflows Keep Humans Focused Where They Matter

Automation does not remove people from the process. Mature operations let technology handle the routine majority while humans focus on exceptions, such as high-value orders, fraud risk, compliance requirements, restricted products, export rules, or unusual fulfillment scenarios.

If my business has special cases, can automation still work?

Yes. The point is not to automate every possible decision; it is to automate the routine work and surface the exceptions. Businesses should not have to look at every single order. Instead, technology can highlight high-value orders, risky locations, or compliance requirements. The goal is to take care of the 80% of workflows that are obvious while still allowing human review when specific exceptions arise.

The Right Inventory Technology Should Fit the Business, Not Overwhelm It

Software decisions should be based on business fit, not popularity, feature volume, or broad “all-in-one” promises. Growing ecommerce businesses should identify their highest-impact bottleneck, prioritize what matters now, and choose technology that is right-sized but flexible enough to support future phases of growth.

How should I choose software without overbuying or picking the wrong system?

Start with your priorities, not the biggest feature list. Avoid an all-in-one system that claims to “do everything under the sun” and look for a “best of breed approach” with systems that can scale as you add channels or vendors. The practical advice is to stack rank what matters now, make sure the system can support future phases, and choose technology that fits your business rather than overwhelming it.

How to Scale Ecommerce Operations Beyond Spreadsheets

For many growing ecommerce businesses, Finale and Flxpoint work together as a practical answer to these challenges. Finale helps centralize and manage internal inventory, purchasing, warehouse operations, and stock visibility, while Flxpoint helps connect vendor inventory, automate supplier sync, and route orders across hybrid fulfillment networks. Together, they give businesses a best-of-breed way to improve inventory accuracy, reduce spreadsheet work, and scale fulfillment without forcing every process into a one-size-fits-all system.

Ecommerce Fulfillment Operations FAQ

What Is Ecommerce Fulfillment Operations?

Ecommerce fulfillment operations are the processes that move an online order from purchase to delivery. This includes managing inventory, syncing product availability across channels, routing orders to the right warehouse, 3PL, supplier, or vendor, and making sure the customer receives the right product on time. As discussed in the webinar, fulfillment is no longer limited to “what’s in my warehouse these days”; growing businesses may rely on internal warehouses, 3PLs, marketplace fulfillment services, and supplier inventory at the same time.

What Are Ecommerce Fulfillment Operation Examples?

Examples of ecommerce fulfillment operations include updating inventory across Shopify, Amazon, Walmart, and other sales channels; allocating inventory to specific marketplaces; sending orders to an internal warehouse, 3PL, or vendor; syncing supplier inventory through files, APIs, EDI, email, or FTP; replenishing warehouse stock based on sales velocity; and flagging exceptions such as high-value orders, compliance requirements, or restricted products. In the webinar, the speakers also discussed hybrid fulfillment examples where a business may fulfill some products from its own warehouse and use vendors as a fallback or extension of available inventory.

How Can I Track My Inventory at an Ecommerce Fulfillment Center?

The best way to track inventory at an ecommerce fulfillment center is to create a unified inventory view that shows what is available, where it is located, and how that inventory connects to each sales channel. That means tracking inventory across internal warehouses, fulfillment centers, 3PLs, marketplace fulfillment programs, and supplier locations instead of relying on disconnected spreadsheets. The webinar emphasized that businesses need to “accurately represent” what they have and know where it is located so they can get products to customers quickly.

How Can I Connect My Inventory to My Supplier?

You can connect supplier inventory through several methods, depending on what the supplier supports. The webinar discussed low-tech and advanced options, including automated Excel or CSV files, Google Sheets, email updates, FTP servers, APIs, EDI, and direct connections to ecommerce storefronts such as Shopify, BigCommerce, or Magento. The key is to ask suppliers how they share inventory today, then use a system that can automate that data flow instead of manually copying supplier inventory into spreadsheets.

What Is Ecommerce Order Routing?

Ecommerce order routing is the process of deciding where an order is fulfilled from after a customer buys. In a simple operation, every order may go to one warehouse. In a more complex or hybrid fulfillment model, the best fulfillment source may depend on inventory availability, shipping speed, cost, margin, customer location, warehouse priority, vendor fallback rules, or whether the order should be split. The webinar described intelligent order routing as treating each order like its own use case, so businesses can automate the best fulfillment decision without manually reviewing every order.

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