Barcode App - Pick and Pack Fulfillment

pick and pack fulfillment header image

Pick and Pack Fulfillment Using Finale Inventory

In addition to single order picking and wave picking, Finale Inventory supports pick and pack order fulfillment — a common batch picking process that can reduce travel times and improve productivity. Our product's pick and pack functionality employs an optional mobile barcode scanner to ensure that warehouse workers pick the correct item, leading to improved overall accuracy and accountability.

If your warehouse uses the pick and pack fulfillment model, or if you're curious about how it can improve your operation, read on.

What is Pick and Pack Fulfillment?

Just as the name implies, pick and pack fulfillment is a two step order fulfillment method that involves:

order picking narrowed down


In this first step of the pick and pack model, a manager generates a consolidated list of SKUs to pick, which eliminates the need for multiple trips and allows workers to collect the items required for several shipments at once. With Finale Inventory, a barcode scanner guides the picker on the most efficient route and confirms that each item is accurate.

customer using the barcode scanner


Once the picker has collected everything on their list, they move to the packing stage of order processing. At this point, the order is handed off to another team member, who scans each item again and prepares it for shipment. With Finale Inventory, the second scan brings an additional measure of quality control and real-time visibility into your physical inventory.

Pick and pack is not the only type of order fulfillment model — for many businesses, however, it's one of the easiest ways to improve transparency while running a productive operation. Pick and pack typically works best with organizations that process a high volume of orders.

Benefits of Pick and Pack Order Fulfillment

Pick and pack order fulfillment is best for processing a steady volume of deliveries. It may not be appropriate for organizations with seasonal shifts in demand, for example. However, because Finale Inventory's cloud-based architecture is scalable to accommodate your growth, it's suitable for both large and small operations.

Key benefits of pick and pack batch order picking include:

Speed and efficiency:

Batch order picking results in reduced travel times, as employees can fulfill multiple orders in one trip. In addition, Finale Inventory's barcode pick and pack system automatically directs team members on the most efficient route between SKUs, making them more productive while they're on the floor.

Improved accuracy:

The second significant benefit to pick and pack is its accuracy — with real-time inventory updates and a two-step scanning process, the risk of an error is reduced, which translates to improved customer satisfaction and fewer returns for your sales team to process.

Useful insights:

Finally, batch shipping with Finale Inventory makes real-time inventory data accessible from any workstation or mobile device. As a result, you can look at up-to-the-minute, accurate inventory data and make informed business decisions on-the-go.

Pick and pack batch order picking is just one of the many advanced capabilities Finale Inventory offers. Our product integrates with a wide range of enterprise software packages to make your workflow smarter and more streamlined. Try it out by signing up for a free trial, or contact our team directly for more information.

Learn how to Pick and Pack using the Mobile Barcode Scanner

Check out the video below to learn more about our Pick and Pack batch order fulfillment picking solution.

Video Transcription

Hello, this is Mike, Finale Inventory. In this short demo, we're gonna cover Pick and Pack, a fantastic batch order picking feature of our mobile barcode scanner. So let's jump right in here. We're gonna go here to the familiar Finale home screen. Now, what we're talking about here is, you know, a condition where you may have a lot of orders to fulfill all at once and you don't want to make individual trips into the warehouse for each individual order. You wanna somehow create a batch of orders and you wanna take all those orders and be able to create a consolidated pick list so that you go through the warehouse one time for all of the orders, pick all the items you need, and then you're gonna pack them, okay? So, we call that Pick and Pack. So, for example, we're gonna jump over to our ShipStation interface here.

So, I'm gonna be using the example here in ShipStation dashboard. We've got three orders sitting here waiting to be shipped. So, a common scenario would be, if you look, these three orders all have items on it. We've got one item on this one, two items on this one, and three on this one. So, they may have some commonalities. So, say, you know, the red card, maybe on all three orders, and then there's something different on each of the other one. So, you'd want to only want to make one trip. So, ordinarily, a good way to do this is to create a batch. So, I'm just going to create and highlight all three orders. So, normally, what you could do then is say, "Print the packing slips." So, if I said, you know, "Print the packing slips," that would look something like this. So, you would each have a packing slip.

We've got a packing slip for the first order, it's got the red card on it, for quantity one. We've got another order here with a black and a red card, and then the third order with a yellow, white, and red card. All right? So those are packing slips. So, what you would end up doing is printing those out and noticing here at the top corner, there is a barcode, in the upper right. That's the barcode of the order ID. So, that's going to drive the barcode scanner. So, the other thing that you commonly might try to do to assist yourself in doing this, is you might print a consolidated picklist. Now, at a ShipStation, it would look something like this. You see how it's taking the three orders that I selected and it's consolidating them and going, "You know what? You're going to need to get three of the red cars and one each of these other ones to satisfy the three orders in total." All right?

But you're not going to have to do that, but I just want to give you that visual to see that's exactly what our barcode scanner is going to do. So, once again, you would print your packing slips, it's gonna give you the barcodes at the top. And then, of course, our goal here is the scanner is going to take care of this consolidated picklist for you, all right? So, let's move on to what you would do next. So, you know, this is where the Finale barcode scanner comes in. So, if you can see my live video there, you're going to see where I've already printed out the packing slips. So, I've got three packing slips here, one for each of the three orders. It's got a barcode in the upper right, that's the barcode of the order ID, that's going to assist the scanner.

So, I'm also going to bring up my scanner so you can see this. Now, we have a live link to my scanner. Now, our Finale mobile barcode scanner is wireless. It does not have to be connected to a computer. You can go anywhere you want in the warehouse. Now, you may see a cable in my video here, that's just so that you can see this live link to it, okay? But that's not required. So, what do we need to do? Well, we're going to go to barcode scanning here in the background on the Finale Data Collector, I mean, on your Finale home screen. So, we're going to connect to this docked mobile scanner. We're going to update this scanner to make sure it's got all the latest information and make sure it's got those orders that came down from ShipStation into your account. So now that we've got those orders, we're going to use this barcode scanner.

So, we're going to choose, "Pick." So, we would choose, "Pick." Next thing, we want to do a batch. So, we're not going to do basic, we're not going to do wave, but we're going to do pick and pack. So, we're gonna choose pick and pack. Now, pick and pack is separating the two operations. First, you're gonna pick, then you're gonna pack. So, let's do the picking part. So we're going to choose Picking. Now, at this point, the scanner is asking you, "Hey, scan all the order IDs that you want in this consolidated pick or this batch." Right? So, you can see it just says, "Scan the ID," or, "Click here to choose." Now, we could click here and it would actually show us all the orders that are in the system, but it's a whole lot easier to use your packing slip barcodes.

So, that's what we're going to do. So, if you notice I'm going to grab my scanner at this moment in time, and, hopefully, kinda show you what I'm going to do here. So, we've got three packing slips and I'm just going to scan each one. So, we grab the first one and you notice the scanner says, "Orders: 1" We're going to grab the second one, "Orders: 2." Let's grab the third one, "Orders: 3." So that's our three orders. So, we're going to set these aside because we need to go to the warehouse. And over here in the background, you see my warehouse here, we've got some bins. So, it's now time for me to start to pick. So, I'm going to hit the "Menu" button because that's what it says to do. And then we're going to say start picking. So, now that we've got start picking, this is where the mobile barcode scanner really is going to help your employees.

So, notice that it's telling us what to do. You've got four items to go get. You've got to first get the yellow PVC cards and it tells us to get one of them, and it also, is telling us where to go, so it tells us to go into the warehouse to A04, and scan that location. So we're going to find the A04, that's the one right here in front of us. So, we're going to scan that location. Now that we've scanned it, it says, "You need to get one of the yellow cards." So, I'm going to reach in here and grab a yellow card. So, we're gonna scan this yellow card. We've got that. Now, if you notice, I've got a plastic bin which is kind of representing my cart, so I'm gonna toss that in that cart. And now, if you look, the scanner's telling us, "Okay, that's all you need to do."

So, it's giving us some review of what should be left in there. In other words, the quantity of that item should be left in that location. But it's also telling us, "Get ready. You need to go to A5 in the warehouse," if you look there on the screen. So, I'm going to say, "Okay, I'm going to head to A5. That's great. Thanks for telling me." So, you need to scan the A5. So, we're going to scan the next bin and it tells us we need to get a white card. So, I'm going to reach in here, I'm going to get a white card. So, I'm going to scan that white card. Scanner says, "Thank you." And you should have four left and I can look in there and verify. Yeah, there's four left. So, let's go to A7.

So I'm going to say, "Okay, go to A7. We need to get a red card. So, A7 is right here. I'm gonna verify we're at A7. And it tells us to get three red cards because that's on more than one order. So, I'm going to reach in here and I'm gonna grab three. So, I've got three of these red cards, so I'm going to scan those. One, two, notice how the scanner is telling us to keep going. And hey, there's one more. So, let's get that third red item. All right, so it tells us we're done with that and it also tells us, "Hey, get ready, you need to go to A9." So, I'm going to say, "Okay," there. I'm going to go to A9. Now, it tells us we need to get a black card. So, I'm going to scan the location A9, and it tells us, "Get one black card."

Now, I'm going to demonstrate this. What if somebody put the wrong item? So, I've got a white card instead of a black card. And what if it was in that bin? And I'm not paying attention because, you know, there's black cards and white cards in there. Let's just play like I'm going to make a mistake here if that ever happens, right? So, I'm going to scan the wrong item. So, remember the scanner will keep your employees out of trouble. So, I'm going to say, "I didn't mean to do that." All right? I better undo that. So, I'm gonna go back and I'm gonna grab the black card like I'm supposed to. All right? So, let's grab a black card. I've got that. Now, it tells me that was the last pick. Do you see that on the screen? So we've gotten all of the items for all three orders.

So, I'm going to say, "Okay." It also tells us, "That is it. You have picked all the items for all three orders." So I'm going to say, "Complete." Now, at this moment, the scanner is telling us to enter a packing sub-location. So, the purpose here is the scanner has taken everything out of the warehouse, it has removed it from its original storage locations, and now, it's going to transfer it to a centralized packing location for your employees to pack from. So, the goal here is, now they don't have to walk in and out of the warehouse to pack each of the individual orders as they go through and pack them, they're just going to pack them right off of the table. Or in my case, I've got this little packing bin where I removed everything from the warehouse. So, we're going to call this my packing bin, all right now.

Okay. So, we would just use our packing sub-location barcode. So, I happen to have one on this bucket here, so I'm going to say, "Hey, make sure you put all of this into the pack sub-location." So, that means that we would carry everything that we picked out of the warehouse to the packing area and they would then proceed to pack the orders from there. So, I'm going to say, "Okay," here. Now, the scanner throws me back to the main menu. So, what are we going to do? Well, we're going to go to the packing sub-location so that we can pack everything in this batch. So, we'd go right back to pick. We'd choose, "Pick and pack." Now, we're going to choose, "Packing." So we would click on packing. Now, it says, "Hey, give me an order ID that you wish to pack."

Now, all we're going to do is I'm going to scan the very first packing slip. So, I'm going to scan the first one and it's going to tell me, "Hey, you need to get a red card." All right. And notice that it's telling me to get it from the pack sub-location. So, that's exactly what I'm gonna do. I'm gonna have to go in the warehouse to get it. I'm just going to get it right here from the packing sub-location. So, I'm going to scan that, put that with the order. It tells me, "Hey, that was the last pack. That was the last item that needed to be packed on that order. So, I say, "Okay." That order is done. There's nothing else to get for that order. It's ready to go out the door. So let's go, "Okay." Now, it's going to tell me, "Well, what else do you want to pack?"

So, I'm going to grab the second packing slips, I'm going to scan that. And it tells me to get another red card. So, I'm gonna reach into my little bin, grab a red card. Also, tells me that there's one of those left in my pack sub-location. Yeah, okay. Thank you. Hopefully, that's for the other order. So, it also tells me to get a black one because this order had both a red and a black. So, I'm going to get that. It tells me that was the last pick or pack for that order. So, it tells me, "Hey, you're done with that order." I'm saying, "Great, thank you." I'll send that out the door. So, then we're down to our last order of that three. So, I'm going to scan that order ID. It tells me, "Get me a yellow card." So, I'm gonna grab that yellow card.

Okay. What else do I need? It says here, "I need a white card." So, let me get one of those, get that out of my bag. So, I got a white and then it tells me, what else? I should have another red one. There's my last red card. So, that's the last pack of that one. I'm done with that. I have just now successfully packed all three of those after I had picked everything in the warehouse. So, if I'm done here, I'm going to say, "Menu. Exit to the main menu." I'm ready to throw this up to the cloud back into Finale. So, of course, you would come over here, dock your scanner, you'll see all the information here.

So, you can see the transfers or the actual, you know, operations that are actually going on back here. So, if I was to show you here, you would see that we've got the picking part right here, which was transferring it from the original locations to the pack area, and then the three separate shipments on the packing of those. So, we'll send those right up and we're ready to go. So, that's a quick example of how to use the Pick and Pack batch feature of the Finale mobile scanner. Now, of course, at this moment, what you normally would have done with these, is you would've printed shipping labels, and that would all have these all complete and ready to go.