Experience World Class Service with the
PLATINUM Service Plan

Step up to a whole new level of service by partnering with Finale Inventory.

Our white-glove, hands-on PLATINUM plan will allow you to focus on the things that matter.

Plans starting at $2999 per month.

platinum+, Platinum Plus

Experience World Class Service with the
PLATINUM Service Plan

Step up to a whole new level of service by partnering with Finale Inventory.

Our white-glove, hands-on PLATINUM plan will allow you to focus on the things that matter.

Plans starting at $2999 per month.

Benefits of choosing PLATINUM+

Receptionist wearing headset

Dedicated Account Manager

The PLATINUM plan is unique from any other paid plan Finale Inventory offers.  Enjoy a dedicated account manager for all of your needs.  You'll have one single point of contact who will be fully integrated with your business and understand your needs.  No need to explain your operation twice with PLATINUM.

On-Site Visit

Relationships are a fundamental part of how we do business.  One added benefit we offer our PLATINUM customers is an on-site visit to meet face to face and further grow the partnership between your business and Finale Inventory.  All of our customers are valuable to us, and the PLATINUM plan allows us to express that to you, in person.

Group reviewing data in Warehouse
Hand Keying at Computer

White Glove Onboarding

Let Finale Inventory be an extension of your team.  With PLATINUM, Finale can not only guide you during your onboarding, but we can help get the account up and running quickly too.  We know how much goes into transitioning to a new software, so let us assist you with the initial import and setup of your account.

Prioritized Customer Service

Fly first class with PLATINUM and skip the support line.  Although Finale Inventory already has world-class customer support, being a PLATINUM user will ensure that your support needs are expedited to the top of the queue.  Your dedicated account manager will be your single point of contact for any issues, service, or questions whatsoever.  Rest easy knowing you can pick up the phone at any time and have a direct line straight to your account manager.

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Quarterly Account Reviews

Running the day to day of a business is time consuming, and we know that.  With the PLATINUM plan, your dedicated account manager will do a quarterly review of your account ensuring that there's nothing that's being swept under the rug, waiting to cause issues down the line.  We'll give the account a thorough review checking for anything that's out of place.

Dedicated Engineering Resources

We pride ourselves in having a robust software that is extremely capable, but even luxury cars need to visit the mechanic from time to time.  Being a PLATINUM user ensures that any issues you may come across are quickly brought to the engineering teams attention and the fix is expedited.  We know how costly down time is, so let us do our part to keep you as profitable as possible.

Programming at Computer

PLATINUM+ Implementation Stages

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Project Initiation

12 Hours of strategic data migration from your existing system, preparing your data for Finale Inventory.

Data migration includes:

  • Customer and Supplier database
  • Products, Alias SKUs and Bill of Materials
  • Purchase & Sales Order Data
  • Inventory Valuation Data
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System Configuration

Priority virtual training sessions focused on creating and configuring the account.

In-depth Focused Training on:

  • Warehouse Facility Setup
  • Company Profile Configuration
  • Marketplace and Other External Integrations Configuration
  • Product and Product Lookup Importing
  • Other Data Importing
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Testing & Training

Priority virtual training sessions focused on creating and configuring the account.

In-depth Focused Training on:

  • Warehouse Facility Setup
  • Company Profile Configuration
  • Marketplace and Other External Integrations Configuration
  • Product and Product Lookup Importing
  • Mobile Barcode Scanner
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Go Live

Go live by fully integrating Finale Inventory into your business.

Enable Full Functionality for:

  • All Marketplace and External integrations
  • Purchase and Sales Orders
  • All Inventory Functions
  • Mobile Barcode Scanner
  • Accounting and Reporting
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Account Maintenance

Ongoing, continual involvement to ensure the long term success of your account.

Includes:

  • Quarterly Account Review
  • New Features Discussion / Training
  • On-site Visit / Meet and Greet
  • New Employee Training / Onboarding
  • Dedicated, Single Point of Contact Support
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New to Finale Inventory?

 

We're excited at the opportunity to do business with you!  Whether you choose the PLATINUM plan, or one of our traditional plans, the team at Finale Inventory is waiting to help.

The PLATINUM plan is excellent for new customers.  One of the key features of this premium plan is our commitment to service, and most importantly, ensuring that you are up and running with as little down time as possible.

Some basic features available to all Finale Inventory users:

Learn more about Finale Inventory through a FREE 14-day no-commitment trial.  Sign up HERE.

Existing Finale Inventory User?

 

It's never too late to take advantage of Finale Inventory's PLATINUM plan!  There's no better time than now to overhaul your account to make sure it's running as efficiently as possible.

The PLATINUM plan is geared to benefit new and existing customers alike.  Although existing customers may not need to take advantage of the initial onboarding steps, there are most likely features that we've introduced that your account is not utilizing yet.  Let us review your account, identify areas for improvement, train your staff on the new workflows, and most importantly, help you achieve your goal of successful inventory management.

stoneglacier (2) (1)

"Finale has been a perfect solution for our growing business. Our business manufactures items that require assembly and kitting. Finale's ability to manage and track each component individually as well as when complete kits are sold is very advantageous for our business.

Jeff Sposito

manscaped (2) (1) (1)

"Manscaped has using Finale for two years now, and it has never let us down. From production to distribution Finale handles it all. Set up & integration was quick and seamless and I could not be happier with the ease of use and reporting. The outstanding support I receive from the Finale team has made me a raving fan!"

Todd Spendley

VP Operations, Manscaped
lifeaid (1)

"Before finding Finale Inventory we were having major inventory control issues. Managing inventory at our 10 warehouses was a challenge but Finale Inventory's simple, easy to use platform was quickly able to solve all of our inventory control issues.They are a big reason why we continue to move up the list of America's top 500 growing companies."

Mike Gilberg

Logistics Manager, LifeAid
bartnett_plumbing-1

"Finale Inventory changed everything for our company. Instead of having to spend hours tracking parts and pulling together orders, we are now able to monitor everything simply using a mobile barcode scanner and a computer. On top of that, their customer service and technical support team has been phenomenal, as it has allowed Finale to change and adapt to our specific industry and company needs."

Josh Moog

Cable and Sensors warehouse picture

"If you are looking for some awesome, knowledgeable people to work with, these are the guys I highly recommend. Their friendliness and result-driven approach is what I love about them."

Andres Orjuela

"Before we started using Finale we had an order error rate of 2-3%, so that means out of 100 orders that we shipped, we’d hear from 2 or 3 customers complaining that they got the wrong color, they got the wrong size, they got the wrong quantity.  On average, since we started using Finale, we’ve gone to 0.2% error rate.  We even went 30 days without a single shipping error."

Brett Haney

President, Microfiber Wholesale